Contact AlohaCare

Aloha, if you have any general questions about QUEST (Medicaid) or Medicare Advantage D-SNP health plans, please reach out using the form below.  We will get back to you as soon as possible. Mahalo.

AlohaCare QUEST (Medicaid) Members
Call: (808) 973-0712
Toll-free: 1 (877) 973-0712
TTY/TDD: 1 (877) 447-5990

7:45 a.m. to 5 p.m., Monday through Friday

AlohaCare Advantage Plus (HMO D-SNP) Members
Call: (808) 973-6395
Toll-free: 1 (866) 973-6395
TTY/TDD: 1 (877) 447-5990

October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday.

AlohaCare Advantage (HMO D-SNP) Members

October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday.

Med-QUEST Department
1 (877) 628-5076
TTY/TDD users call 1 (855) 585-8604
http://mybenefits.hawaii.gov/

Aloha, if you have any general questions about QUEST (Medicaid) or Medicare Advantage D-SNP health plans, please reach out using the form below.  We will get back to you as soon as possible. Mahalo.

AlohaCare QUEST (Medicaid) Members
Call: (808) 973-0712(Oahu)
Toll-free:1 (877) 973-0712
TTY/TDD:1 (877) 447-5990

7:45 a.m. to 5 p.m., Monday through Friday

AlohaCare Advantage Plus (HMO D-SNP) Members
Call: (808) 973-6395 (Oahu)
Toll-free: 1 (866) 973-6395
TTY/TDD: 1 (877) 447-5990

October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday.

AlohaCare Advantage (HMO D-SNP) Members

October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday.

Med-QUEST Department
1 (877) 628-5076
TTY/TDD users call 1 (855) 585-8604
http://mybenefits.hawaii.gov/