Aloha, if you have any general questions about QUEST Integration or Medicare Advantage D-SNP health plans, please reach out using the form below. We will get back to you as soon as possible. Mahalo.
You can also ask us questions or get more information on your benefits, by calling our AlohaCare Member Services (808) 973-6395 or toll-free 1 (866) 973-6395. TTY/TDD users call 1 (877) 447-5990.
Hours of Operation
October 1 to March 31, 8 a.m. to 8 p.m., 7 days a week.
April 1 to September 30, 8 a.m. to 8 p.m., Monday through Friday.
Medicare Advantage D-SNP
1-800-MEDICARE (1-800-633-4227)
TTY/TDD users call 1 (877) 486-2048
AlohaCare Advantage Plus (HMO SNP) Members
Call: (808) 973-6395 (Oahu)
Toll-free: 1 (866) 973-6395
TTY/TDD: 1 (877) 447-5990
Med-QUEST Department (QUEST Integration)
1 (877) 628-5076
TTY/TDD users call 1 (855) 585-8604
http://mybenefits.hawaii.gov/
AlohaCare QUEST Integration Members
Call: (808) 973-0712 (Oahu)
Toll-free: 1 (877) 973-0712
TTY/TDD: 1 (877) 447-5990